Smarthouse, established in 2004, is Victoria’s premier compliance service provider to the residential real estate industry.

A family owned and operated business, Smarthouse is an exclusive partner of the Real Estate Institute of Victoria (REIV). Our team pride themselves on delivering each service to the highest standard and are committed to protecting people, protecting property.

Smarthouse:

  • Directly employs all licensed trades and qualified technicians
  • Employs and operates an Australian based call centre, who act as an extension of your team.
  • Partners each client with a dedicated Account Manager
  • Provides integration with leading Property Management software

With over 100 years of combined real estate experience, our Account Managers and Executive Team understand industry requirements, relevant Government guidelines and associated legislation.

Together we provide:

  • Educational agent training,
  • FAQ documents
  • Renter Information Sheets about each service
  • Flexible appointment times to suit renters
  • Detailed reports and simple invoicing

The Smarthouse difference

  • Hundreds of team members and growing rapidly
  • No subcontractors – All staff are direct employees (including field staff)
  • Proudly Victorian
  • Hundreds of thousands of properties under management right across Victoria
  • In-house Australian based call centre
  • All Account Managers and Management hold real estate experience
  • Police checked
  • Wear Smarthouse uniform and carry ID
  • Drive branded cars
  • Carry mobile phones to directly communicate with renters (where required)
  • Practice Covid Safe Principles

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